BugSnag for Retail & eCommerce
Prevent Bugs From Crashing Conversion

Quickly go from alert to resolution for error-free checkouts, fast product page loads, and happy customers with BugSnag mobile and web app monitoring.

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Trusted by engineers to deliver crash-free shopping

Grow profit

Keep sales flowing and shoppers returning

Protect every sale by catching errors like ANRs freezing checkout screens or slow page loads before they cost conversions. BugSnag automatically captures and prioritizes errors by user impact and alerts your team when issues affect high-value shoppers or spike during peak shopping periods.

Stay on top of issues with a clear, organized error inbox

Stay resilient

Be ready for peak shopping traffic

The stability score shows your crash-free session rate in real-time, answering the critical question before Black Friday: are we ready? Track your score against your threshold to decide whether to ship features or focus on fixes. When it drops, drill into your dashboard to see what broke.

The stability center is a perfect snapshot of your app’s health.

Maintain loyalty

Catch slowdowns before customers bounce

Performance issues kill conversion. Monitor key metrics like app start time, screen load times, and network request latency to identify bottlenecks across your shopping flows. Track core web vitals (LCP, INP, CLS) for mobile web experiences and fix performance issues before they impact sales.

Case Study

How Mercado Libre grew mobile market share by 50% and kept its apps stable

Read the case study

Identify delays

Pinpoint slowdowns from app to backend

See the complete request flow when checkout slows - trace calls from your mobile app through payment processing, inventory checks, and shipping. Distributed tracing shows which backend service or third-party API is causing delays. Waterfall graphs pinpoint exactly where requests stall during peak traffic, so you can fix the issue fast.

With backend monitoring, devs can pinpoint and fix slow performance on server-side applications.

Control costs

Get through Black Friday without surprise bills

Peak shopping events mean traffic spikes that can cause overages and surprise bills. Predictable pricing and dynamic sampling let you monitor critical data during flash sales or Black Friday without exceeding quotas. Burst protection ensures you capture errors affecting transactions while staying within budget.