Bugsnag is invested in your success.
Enterprise customers have access to white glove assistance from a Solutions Engineer, Customer Success Manager, and Executive Sponsor.
- Proactive monitoring of issues with configuration and preventive solutions for avoiding future problems with error grouping and symbolification
- Tips on how to best attach and capture error data to enhance error reports with rich information for the prioritization and quick fixing of errors
Custom Onboarding Consultations
- Partnership with Bugsnag to create a Mutual Success Plan for your onboarding
- Examination of your needs based on project type, team org structure, software languages used, and business goals
- Full diagnosis of a proper path for implementation and configuration of Bugsnag
- Meet regularly with your Customer Success Manager
- Tips for taking full advantage of Bugsnag’s features
- Delivery of a smooth onboarding process
Collaborative Solution Building
- Availability for onsite visits from your Custom Success Manager and Solutions Engineer
- Continuous learning and education for understanding of our platform
- Quick insights into Bugsnag best practices for improving workflows and analytics
Personalized Demos and Training
- Custom tailored demos according to your use case and personal trainings
- Flexibility to collaborate on solutions that map our capabilities to your use cases.