Search & Segmentation

A personalized view of your app’s errors

Search and segment by error attributes to get vital information about your application for when you are in proactive or reactive troubleshooting mode.
Stop thinking about queries
  • With the search builder, find the errors you want without wasting time writing queries.
Focus on your part
  • Segment errors on multiple attributes, then bookmark to get updated error data.
Search every error
  • Search any attribute on every crash report, allowing you to prioritize effectively.
proactive troubleshooting
Segment your errors to focus on a specific area at a time
From key customers to UI experiments, error segments enable you to focus your view and always come back to refreshed results.
Segment by the application area you're responsible for
Surface the errors most relevant to you or your team by bookmarking a segment of errors. For example, segment errors on the latest release and from a critical section of your application, like errors in your customers' shopping cart.

Build a segment with the release filter set to latest and context:shopping_cart
apply filter for error context
search for custom attributes of your erros
Keep an eye on key customers
There are customers that are critical to your business. Improve stability for key customers by segmenting errors by spend, SLA, or subscription tier.

Use a custom filter similar to myCustomerType:vip to segment errors on VIP customers.
visit custom filters documentation
Determine the stability of experiments
Experimental features are awesome until they aren't. Check up on how many errors are in a new feature by segmenting errors using custom filters for that experiment.

Build a segment to look at an experimental feature with a custom filter similar to loginButtonColor.
apply filter for error in an experimental feature
reactive troubleshooting
Search is simple when in firefight mode
All the diagnostic data you need to find and reproduce errors centralized in one place accessed by an intuitive search bar.
Find errors that happened to specific users
Quickly tie a support ticket with a user to see exactly the errors they encountered, no more tedious email threads to get error context.

Search by user ID or email userEmail:joe@abc-company.com to find every error encountered by a specific user of your app.
search for errors by user's email address
search for slow responses using a timeout filter
Track down slow responses
A slow response can be as detrimental to user experience as encountering an error. Use timeouts to set your performance thresholds.

Find all timeout errors by searching errorClass:Timeout to determine the scope of the performance problem.
dive deeper into user frustration
Real-time error monitoring
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